CAPRED supported MISTI in developing an online licensing portal aimed at improving the effectiveness and efficiency of business licensing processes in the manufacturing and handicraft sectors (stage 1). This digital platform is designed to facilitate the establishment and operation of SMEs and handicraft, and establishment of Industry. While the portal has been launched, further streamlining and refinement are required to enhance its functionality, efficiency, and user-friendliness. In parallel, MISTI has requested CAPRED’s assistance to expand the digitisation of an additional 386 public services under its mandate (stage 2).